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Preamble
The Rules of Engagement: When a public agency must use an RFP. What the Courts have said.
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Topic 1 – The RFP Process
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Policy issues; Design Issues; The RFP Document; Selecting the bidders; Issuing the RFP; Evaluating Proposals; Suppliers and contracts
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Topic 2 - Inside the Evaluation Process
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What is an evaluation? Sample evaluations; Evaluations don't always work; Eight building blocks for constructing an evaluation; Establish compliance; Score the proposals; Develop a short-list; Interviews/demonstrations/tests; Evaluate the cost/value; Imposing upset levels; Best and Final Offers/Negotiations; Reference Checking; Standardizing the process
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Topic 3 - Resolving Complaints Before the 6 p.m. News
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Complaints, Protests and Your Career; Promote Fair and Open Competition; Resolving Disputes; Examples of Policies and Practices; Your Best Defense: Know the Law
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Topic 4 - Six Avoidable, Seemingly Difficult, Major RFP Problems and Their Simple Solutions
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1. Every proposal is over budget.
2. All the proposals are mediocre and contain significant risks of failing. 3. You can’t tell if the key players possess the critical skills needed for this project.
4. You can’t tell if the project plan will actually work.
5. You don’t know if the proposal staff can do the job nor if they will show up.
6. You don’t know how to evaluate the vendor’s past performance or whether they are embellishing their record, misleading you, or simply writing fiction.
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